Infrastructure

When we claim to be your ideal business partner in offshore IT services we do not only talk about technical expertise. We also imply infrastructure to back the skills and expertise of our resources.

Since its inception Radix has never backed out on investing in infrastructure. We have been adopting all the latest means of facilitating operations and upgrading our setup religiously to stand eye to eye with our customers. Consequently, we have an enviable IT infrastructure that includes:

• A 15,000 sqft development centre with ample scope for expansion
• 24×7 security system
• Industry standard fire alarm and extinguisher system
• CCTV camera monitoring of premises
• Sleek and functional furniture
• High speed internet connectivity
• Redundant communication lines
• Uninterrupted power supply
• Videoconferencing facility
• Voice over IP system

While we have the physical infrastructure in place we also have a well documented and tested business continuity plan. We maintain a virtual private network system as part of our disaster recovery plan to allow remote access and secure connectivity. We follow a practice of taking off the site data backup of the whole enterprise every fortnight. Besides this, our IT infrastructure supports sharing of whiteboard, remote installations, remote access to networks, and a CRM system to record daily activities and efforts.

Since we take a lot of pride in our IT setup we do not shy away from any kind of inspection and audit. Over the years, we have had many of our global clients making personal visits to our development centres to get a true feel of our IT capabilities. And we have not disappointed them. In fact, we have successfully assuaged all their apprehensions through our IT setup.